FAQs - ECSR goes virtual


Congress registration and general inquiries

Are there special technical requirements that must be met to access the virtual conference portal?

Preferred browsers are Chrome, Edge and Mozilla Firefox (latest versions!).
Please make sure you have a stable internet connection and ideally are not using WiFi.

How do I log on to the virtual conference?

Requirements:

-        you need to be registered for the congress

-        your account needs to be activated (account activation e-mail)

-        and the congress fee needs to be paid in advance.

You can log in with your e-mail address and the password you selected for yourself on the congress website schizophrenianet.eu in the section "My congress". 

A few days prior to the conference you will find the direct link to the virtual conference portal on the homepage of the congress website. Live-streams und on-demand content will only be visible for registered delegates after login.

If you have forgotten your password, please click on “Reset password”.

Can I register during the virtual conference, after it has started?

Yes, “on-site” registrations are possible, however, only at the regular non-member rate as resident status and membership cannot be checked. However, in this case, payment can only be made by credit card. 

As soon as we have received the payment you will get access to the congress portal.

What happens if my registration fees are not fully paid?

You will not be able to access the virtual congress. So please make sure to check in your account whether your registration is fully paid before the congress starts.

If you did not pay your registration fee yet: Please log in to your account at the congress website schizophrenianet.eu in section “My Congress” with your e-mail address and your password and go to “Bookings”. The outstanding amount needs to be paid by credit card in order to get access to the congress portal.

How can I access and view sessions given the time zone difference?

All sessions will be recorded and available for registered users as on-demand viewing  after the congress has ended.

Will I be able to ask questions during a live session?

Yes, the Q&A tool will give you the opportunity to ask questions during live sessions. The chairperson of the session will forward the questions to the respective speaker if possible and time allowing.

Please note that the question-and-answer tool is only available during live sessions.

Where can I change the image quality of the live streams?

If the lectures in the live stream are blurred, you can manually change the image quality. You will find the corresponding button in the lower right corner of the video.

CME Accreditation

Will the virtual ECSR be CME accredited?

An application for CME credits will be made for the ECSR 2021 Virtual Conference. Additionally, the ECSR 2021 will apply for German accreditation at the Berliner Ärztekammer. More detailed information will become available prior to the congress.

 

If you have any additional questions regarding the virtual conference, please send an e-mail.